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FAQ's for shein
Can I get free shipping at shein?
Orders over 1800 RM qualify for free shipping. Due to incomplete addresses (outside of the delivery area), invalid phone numbers/consignee unavailable, or other force majeure reasons, shipping time (delivery time) is estimated and begins from the date the order is purchased. If your delivery does not arrive within 6 months of shipment, please contact shein and the customer service will respond within 24 hours.
What methods of payment do shein accept?
All major credit cards, including Visa, MasterCard, Maestro, AMEX, Diners Club, and PayU, are accepted by shein. Packages may be transported from multiple warehouses due to inventory issues. Packages sent from different warehouses may take varied amounts of time to arrive. Due to incomplete addresses (outside of the delivery region), invalid phone numbers/consignee unavailable, or other force majeure factors, it may take longer than intended.